- ... how [insert suitable opinion / emotion word] are you with using [insert suitable skill or action]?
- …since we last talked how much progress do you feel you made towards your goal?
- …how confident do you feel with this approach?
The coach asks: On a scale of 1 to 10, Abni, how confident are you that this new process will bring about the results you are looking for?
Abni responds: A ‘7’.
The coach follows up with: Hmmm, so what would it take to increase your confidence in the effectiveness of the process to a 10?”
- The coach makes an implied judgement that a ‘7’ is not good enough, and the assumption is being made about something as unmeasurable as confidence.
- There is an assumption that a ‘10’ is required to help ensure the effectiveness of the process.
- The underlying suggestion that perfection is what Abni should be aiming for in relation to her level of confidence - something that is nigh on impossible given that her confidence is likely to be based on “elements that are ultimately outside of her control” (Wallis, 2013, Para. 10).
The coach asks: ‘Ok, Abni, in order for you to introduce this process to your team next week, what level of confidence do you think would be a score you can move forward with confidently?
Abni: ‘7 out of 10’
The coach: ‘So, what do you think you need to do, or change, in order for you to move in the direction you want to go on this scale in terms of your level of confidence?’