Ever had that meeting where you have been working on innovative approaches to something, and then you hit the brick wall? The person or group who really do not want anything to do with what you are suggesting and are not open to seeing the potential benefits, but rather focus on issues.This animation: "Web tech guy and angry staff person" looks at some of the common barriers frequently mentioned, and discusses responses while also acknowledging that there is no easy fix. I found it useful for raising awareness of some of the key points and how I might open a dialogue around them in relevant situations.
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