What are the most important issues for students and parents when it comes to satisfaction with Higher Eduction?

What are the most important issues for students and parents when it comes to satisfaction with Higher Eduction (HE)? This infographic (based on US data) highlights important factors, as well as providing some guidelines for improving the overall college experience. I was particularly impressed that parents...an often neglected or unheard voice in education...are included - and there are 5 suggestions (scroll down to the  end of the infographic) about how colleges can work with parents. This is perhaps something less relevant where mature students are concerned, but it is likely to be a benefit for those students moving into HE directly from High School.